OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We strive to ensure that the product you receive matches the images shown. However, slight variations in color, design, or packaging may occur due to lighting, screen resolution, or manufacturer updates. If you have any concerns, please feel free to contact us before placing your order.

Where can I view my sales receipt?

You can view your sales receipt in your account dashboard under the "Orders" or "Purchase History" section. Additionally, a copy of your receipt is sent to your registered email after completing your purchase. If you need further assistance, please contact our support team.

How can I return an item?

You can return an item by contacting our support team or visiting the "Returns" section in your account. Ensure the item is in its original condition and packaging. Once we receive and inspect the item, we will process your refund or exchange as per our return policy. For more details, please check our Return Policy page.

Will you restock items indicated as “out of stock?”

We regularly restock items based on demand and availability from our suppliers. If an item is marked as "out of stock," please check back later or sign up for notifications on the product page to be alerted when it’s back in stock.

Where can I ship my order?

We offer shipping to various locations. You can enter your shipping address during checkout to see if we deliver to your area. For specific shipping details or international shipping inquiries, please contact our customer support team.

INFORMATION ABOUT US

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